Effective Date: 10 Jan 2025
Last Updated: 10 Jan 2025

At Dr. Seer Herbal Home, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, purchase our herbal remedies, or communicate with us through any channel.

By using our website and services, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how we handle your personal information.

1. Information We Collect

We collect various types of information to provide you with the best possible service. The information we collect falls into the following categories:

A. Personal Information You Provide to Us

When you interact with Dr. Seer Herbal Home, we may collect personal information that you voluntarily provide, including:

• Full Name – To personalize your experience and process your orders.
• Email Address – To send order confirmations, updates, and promotional materials.
• Phone Number – For customer support and shipping updates.
• Billing and Shipping Address – To ensure your order is delivered correctly.
• Payment Information – When making a purchase, you may provide credit card details or other payment methods, processed securely by our third-party payment providers.
• Health Information (Optional) – If you voluntarily share details about your health conditions to receive personalized recommendations.

B. Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device Information – Such as IP address, browser type, and operating system.
• Browsing Behavior – Pages visited, time spent on the site, and interactions with our content.
• Cookies and Tracking Technologies – To improve your browsing experience and offer personalized recommendations.

C. Information from Third Parties

We may receive additional data from:

• Social Media Platforms (TikTok, Facebook, Instagram, YouTube) – If you engage with our content or contact us through these platforms.
• Shipping and Payment Providers – To ensure order fulfillment and fraud prevention.

2. How We Use Your Information

We use your information to:
✔ Process and fulfill orders – Including payment processing, shipping, and customer support.
✔ Improve our products and services – By analyzing customer behavior and feedback.
✔ Communicate with you – About your orders, promotions, and customer support inquiries.
✔ Personalize your experience – By recommending products based on your preferences.
✔ Comply with legal obligations – Including tax reporting and fraud prevention.

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

While we respect your privacy, we may share your information with trusted third parties under the following conditions:

🔹 Service Providers: We work with third-party logistics, payment processors, and IT support to ensure smooth operations.
🔹 Legal Compliance: If required by law, we may disclose your information to authorities.
🔹 Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of our business assets.

We take necessary precautions to ensure that all third parties protect your data as we do.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

🔒 SSL Encryption – Ensuring secure transactions.
🔒 Access Control – Restricting data access to authorized personnel only.
🔒 Regular Security Audits – To keep our systems updated and secure.

However, no online platform can guarantee 100% security. We recommend taking precautions, such as using strong passwords and avoiding sharing sensitive data on unsecured networks.

5. Your Privacy Rights

You have certain rights concerning your personal information, including:

✔ Right to Access – You can request a copy of your data.
✔ Right to Correction – You can update inaccurate information.
✔ Right to Deletion – You can request the removal of your data (subject to legal obligations).
✔ Right to Object – You can opt out of marketing communications.
✔ Right to Data Portability – You can request your data in a structured format.

To exercise your rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill your orders and customer service requests.
• Comply with legal and tax obligations.
• Improve our products and services.

When your information is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

🍪 Essential Cookies – Necessary for website functionality.
🍪 Analytics Cookies – To analyze website traffic and improve our services.
🍪 Marketing Cookies – To provide personalized ads and promotions.

You can manage your cookie preferences in your browser settings.

8. Children’s Privacy

Dr. Seer Herbal Home does not knowingly collect personal information from individuals under 18. If we discover a minor has provided data, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised Effective Date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related concerns or inquiries, please contact us:

📧 Email: drseerherbal.com

📧 Email: drseerherbalhome.com

Your privacy is our priority. Thank you for trusting Dr. Seer Herbal Home!