Terms And Condition

1. Introduction

Welcome to Dr Seer Herbal Home. These Terms and Conditions outline the rules and regulations for using our website, purchasing our herbal remedies, and interacting with our services. By accessing our website and placing an order, you agree to abide by these terms. If you disagree with any part of these terms, please refrain from using our services.

2. Products and Services

Dr Seer Herbal Home provides natural herbal remedies designed to support various health conditions. All our products are made from natural ingredients.

2.1 Product Usage

  • Our products should be used according to the instructions provided.
  • Individual results may vary, we do not guarantee the same effects for everyone.

3. Payment Methods

We accept the following payment methods:
✅ Debit and credit card payments via TapTap Send, Sendwave, Remitly, WorldRemit, LemFi, and direct bank transfers.

3.1 Secure Payments

  • All transactions are processed through secure third-party payment gateways to ensure your financial details remain private and protected.
  • We do not store your credit card or bank details.

3.2 Installment Payments

  • We offer installment payment options for our customers.
  • However, the product will only be shipped after full payment is completed.

4. How to Place an Order

You can order through the following methods:

  • Directly from our website
  • Email or WhatsApp
  • Contacting our customer live support team

5. Shipping and Delivery

5.1 Delivery Time

  • DHL: Estimated 4 days for delivery.
  • FedEx: Estimated 10 days for delivery.
  • You will receive a tracking number to monitor your package.

5.2 International Shipping

  • We offer worldwide shipping.
  • Shipping fees and times may vary depending on your location.

5.3 Tracking Your Order

  • Once your order is shipped, you will receive a tracking number.
  • You can track your package using the official DHL or FedEx website.

5.4 Shipping Delays

  • If your package is delayed, please check your tracking details.
  • If there is an issue, contact us, and we will coordinate with the courier service to resolve it.

6. Refunds, Returns, and Cancellations

6.1 Refund Policy

  • Refunds are only available if:
    • The package arrives damaged.
    • The package has not been shipped yet.
  • Once the order is in transit, it cannot be canceled or refunded.

6.2 Return Policy

  • We only accept returns if the product arrives damaged.
  • You must contact us within 24 hours of delivery and provide proof of damage to qualify for a replacement or refund.

7. Customer Responsibilities

By purchasing from Dr Seer Herbal Home, you agree that:

  • You are at least 18 years old or have a guardian’s consent.
  • You have provided accurate and truthful information.
  • You will not hold Dr Seer Herbal Home responsible for any adverse reactions due to misuse of our products.

8. Intellectual Property

  • All content, including product descriptions, images, and branding, belongs to Dr Seer Herbal Home.
  • You may not copy, reproduce, or distribute any content without permission.

9. Privacy Policy

  • We respect your privacy and do not share your personal information with third parties, except when necessary for payment processing and shipping.
  • For full details, refer to our Privacy Policy page.

10. Fraud Prevention and Order Verification

  • Dr Seer Herbal Home reserves the right to refuse or cancel any order suspected of fraud.
  • We may request additional information for verification before processing your order.

11. Changes to Terms and Conditions

Dr Seer Herbal Home reserves the right to modify these Terms and Conditions at any time. Customers are encouraged to review them regularly for updates.

If you have any questions about these Terms and Conditions, please contact us.

Last Updated: March 2025